Do you have a question?

If you’ve got a question, then we’ve collated all of the questions we receive before people come glamping in Herefordshire. Please browse below. We’ve divided the questions into questions about the site, how to get there, things to do and booking your stay.

If you’re looking for information regarding COVID-19, please read our guide here to see how we’re keeping you safe when you visit us.

Practicalities On-Site

Under these uncertain times, we want to help our customers so we have changed slightly our cancellation policy.

As the situation at the moment is not 100% clear, we encourage our guests to keep their booking and not cancelling them. In exchange, if closer to your booking date, the lockdown is still on or you can’t travel for any reason, we are offering guests some flexibility by allowing them to reschedule their trip for free. This will allow you to confirm your holiday when the situation is more clear while supporting small business. 

We are confident the situation will change soon and we will be able to enjoy the countryside, so let’s keep positive and look forward to our future holidays!

Love and tipis,

You can check on our booking portal here: https://secure.staah.com/common-cgi/properties/b2c/Booknow.pl?action=showpage&MotelId=8630

You can indeed. Aren’t we fancy. Here’s our booking link: https://secure.staah.com/common-cgi/properties/b2c/Booknow.pl?action=showpage&MotelId=8630

Why would you want to do that? Just kiddin’, we have a 1 month cancellation policy.

We do accept large groups, but it’s likely you’ll have to book the whole site.

As for hen/stag parties – we’re a family friendly, low-noise-policy site so if that sounds ok then we can accept a whole-site booking. You will also be required to leave a damage and noise deposit.

Yes we accept whole site bookings. Either book online or get in touch!

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Getting There

Under these uncertain times, we want to help our customers so we have changed slightly our cancellation policy.

As the situation at the moment is not 100% clear, we encourage our guests to keep their booking and not cancelling them. In exchange, if closer to your booking date, the lockdown is still on or you can’t travel for any reason, we are offering guests some flexibility by allowing them to reschedule their trip for free. This will allow you to confirm your holiday when the situation is more clear while supporting small business. 

We are confident the situation will change soon and we will be able to enjoy the countryside, so let’s keep positive and look forward to our future holidays!

Love and tipis,

You can check on our booking portal here: https://secure.staah.com/common-cgi/properties/b2c/Booknow.pl?action=showpage&MotelId=8630

You can indeed. Aren’t we fancy. Here’s our booking link: https://secure.staah.com/common-cgi/properties/b2c/Booknow.pl?action=showpage&MotelId=8630

Why would you want to do that? Just kiddin’, we have a 1 month cancellation policy.

We do accept large groups, but it’s likely you’ll have to book the whole site.

As for hen/stag parties – we’re a family friendly, low-noise-policy site so if that sounds ok then we can accept a whole-site booking. You will also be required to leave a damage and noise deposit.

Yes we accept whole site bookings. Either book online or get in touch!

Load More

Things to do

Under these uncertain times, we want to help our customers so we have changed slightly our cancellation policy.

As the situation at the moment is not 100% clear, we encourage our guests to keep their booking and not cancelling them. In exchange, if closer to your booking date, the lockdown is still on or you can’t travel for any reason, we are offering guests some flexibility by allowing them to reschedule their trip for free. This will allow you to confirm your holiday when the situation is more clear while supporting small business. 

We are confident the situation will change soon and we will be able to enjoy the countryside, so let’s keep positive and look forward to our future holidays!

Love and tipis,

You can check on our booking portal here: https://secure.staah.com/common-cgi/properties/b2c/Booknow.pl?action=showpage&MotelId=8630

You can indeed. Aren’t we fancy. Here’s our booking link: https://secure.staah.com/common-cgi/properties/b2c/Booknow.pl?action=showpage&MotelId=8630

Why would you want to do that? Just kiddin’, we have a 1 month cancellation policy.

We do accept large groups, but it’s likely you’ll have to book the whole site.

As for hen/stag parties – we’re a family friendly, low-noise-policy site so if that sounds ok then we can accept a whole-site booking. You will also be required to leave a damage and noise deposit.

Yes we accept whole site bookings. Either book online or get in touch!

Load More

Booking

Under these uncertain times, we want to help our customers so we have changed slightly our cancellation policy.

As the situation at the moment is not 100% clear, we encourage our guests to keep their booking and not cancelling them. In exchange, if closer to your booking date, the lockdown is still on or you can’t travel for any reason, we are offering guests some flexibility by allowing them to reschedule their trip for free. This will allow you to confirm your holiday when the situation is more clear while supporting small business. 

We are confident the situation will change soon and we will be able to enjoy the countryside, so let’s keep positive and look forward to our future holidays!

Love and tipis,

You can check on our booking portal here: https://secure.staah.com/common-cgi/properties/b2c/Booknow.pl?action=showpage&MotelId=8630

You can indeed. Aren’t we fancy. Here’s our booking link: https://secure.staah.com/common-cgi/properties/b2c/Booknow.pl?action=showpage&MotelId=8630

Why would you want to do that? Just kiddin’, we have a 1 month cancellation policy.

We do accept large groups, but it’s likely you’ll have to book the whole site.

As for hen/stag parties – we’re a family friendly, low-noise-policy site so if that sounds ok then we can accept a whole-site booking. You will also be required to leave a damage and noise deposit.

Yes we accept whole site bookings. Either book online or get in touch!

Load More