Terms and Conditions

WORKING FARM

The site is on a working farm. Guests are not permitted to go off the designated glamping site without permission and will act in a responsible manner at all times. There may be the sound of tractors and milking parlours occasionally. But we think this just adds to the experience. 

COVID-19

Our team is working hard to keep our facilities clean however White House Glamping cannot be held responsible for the transmission of coronavirus during your stay. By placing a booking with us you agree to these terms and agree to act with responsibility and respect of the coronavirus restrictions that are in place at our site.

 

PARKING

Parking space for up to 2 cars per glamping unit. If youd like more space – let us know and we will arrange it.

ARRIVALS AND DEPARTURES

No refunds/discounts for inclement weather, late arrivals or early departures.

CHANGES TO YOUR HOLIDAY

Bookings cannot be amended within 30 day(s) of arrival.

DOGS

Dogs are permitted on site free of charge. Muddy dogs are not allowed in the accommodation units. Dogs must be kept on leads and supervised at all times.

Extras

Motorbike(s) can be brought instead of the car(s) included.

ARRIVALS AND DEPARTURES

No refunds/discounts for inclement weather, late arrivals or early departures.

visitors

Visitors are allowed but must leave the premises by 10pm. 

RIVER

The farm has a river which guests are permitted to access but shall not swim in. They shall act with courtesy and respect for any other guests and fishermen that are there.

safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times. Candles are completely forbidden inside the tipis. 

complaints

In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the managements attention during your stay cannot be dealt with once you have left the site.

BOOKINGS

Bookings are nominative and non-transferable.

quite hours

Quiet hours must be respected between 10:00 p.m. and 7:30 a.m.. The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

fishing

You’ll need an Environment Agency rod license. You’ll need to apply for this beforehand if you wish to fish on the river.

HIRED ACCOMODATION

Your unit must be left clean and tidy, a fine of £50.00 will be charged for unclean units upon departure.