If you’ve got a question, then we’ve collated all of the questions we receive before people come to visit. Please browse below. We’ve divided the questions into questions about the site, how to get there, things to do and booking your stay.
If you’re looking for information regarding COVID-19, please read our guide here to see how we’re keeping you safe when you visit us.
No, there are heaters and blankets. We provide enough to keep you warm, but remember it is still camping. We don’t want to sound like your mum, but you should still probably bring a few layers for outside.
Yes, each tipi has its own individual fridge.
We’re a site that offers glamping accommodation and we want to prioritise the facilities for our glamping guests. We therefore do not often accept camping. We may occasionally do so on a case by case basis in the quiet season when the facilities have plenty of capacity. Send us an email and we will be happy to assists.
Certainly. We’re about a 2-3 hour drive (worth it!).
These are our check-in and check-out times:
Check-in: from 3pm
You’ll be given the name of your tipi ahead of booking – please bring it along with you.
Absolutely! Check our favourite here.
Under these uncertain times, we want to help our customers so we have changed slightly our cancellation policy.
,We are offering guests some flexibility by allowing them to reschedule their trip for free if we cannot fulfil the booking due to a government lockdown covering the Herefordshire region where the site is based. To be clear: if you are unable to attend your booking because you have covid or are isolating due to track and trace then the normal cancellation policy will apply. Read our latest updates here.